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About us

Pioneering Sustainable Urban Mobility

Our Story

VeloEco Rides Solutions was founded in the heart of Nanaimo, British Columbia, with a vision to transform urban transportation. We witnessed the challenges of traffic congestion, pollution, and limited access to convenient, eco-friendly travel options. Fueled by a passion for sustainability and a belief in the power of electric bikes, we set out to create a solution.

Our Mission

We aim to provide sustainable and innovative electric bike solutions that enhance urban mobility and promote eco-friendly transportation. We strive to make green commuting accessible and enjoyable for individuals and communities, fostering healthier cities and a cleaner environment.

Our Values

Sustainability: We are committed to minimizing our environmental impact and promoting sustainable practices in all aspects of our business.
Innovation: We embrace cutting-edge technology and constantly seek new ways to improve our products and services.
Customer Focus: We prioritize the needs and satisfaction of our customers, providing exceptional service and support every step of the way.
Community: We believe in giving back to our community and actively participate in local initiatives that promote cycling and sustainability.

Our Team

Our dedicated team is the heart of VeloEco Rides Solutions. We are passionate cyclists, environmental advocates, and technology enthusiasts who share a common goal: to make a positive impact on the world through sustainable transportation. We bring a wealth of experience and expertise to the table, ensuring that our customers receive the best possible service and support.

Ms. Nikounezhad, a seasoned Electrical Engineer with a proven track record in research and development and electrical engineering leads VeloEco Rides as General Manager. Her leadership and technical expertise are key assets in overseeing operations, driving growth, and identifying new market opportunities, ultimately strengthening the company’s foothold in the competitive electric bike industry.

Join the VeloEco Team

At VeloEco Rides Solutions, we’re more than just a business – we’re a movement. We’re passionate about sustainable transportation, community building, and positively impacting the world. If you share our vision and are eager to contribute your skills and enthusiasm, we’d love to have you on board!

Sales Lead

Our Digital Marketing Specialist will play a key role in shaping our online presence and reaching our target audience. You’ll be responsible for creating and executing engaging digital campaigns across various platforms, analyzing performance metrics, and optimizing our strategies for maximum impact. We need someone who’s creative, data-driven, and has a deep understanding of the digital landscape.

Responsibilities:
Develop and execute comprehensive digital marketing strategies
Manage digital campaigns across social media, email marketing, and SEO
Analyze campaign performance and identify areas for improvement
Collaborate with cross-functional teams to align marketing efforts

Digital Marketing Specialist 

As our Sales Lead, you’ll be the driving force behind our revenue growth. You’ll develop and execute strategic sales plans, build strong customer relationships, and identify new market opportunities. We’re looking for someone with a proven track record in sales, excellent communication skills, and a passion for sustainable solutions.

Responsibilities:
Develop and implement strategic sales plans
Oversee the sales process from lead generation to conversion
Analyze market trends and identify new business opportunities
Collaborate with marketing to develop sales campaigns and pricing strategies
Coach and develop the sales team

 

Technician

Our Technicians keep our e-bikes running smoothly and safely. You’ll be responsible for maintaining, repairing, and upgrading our fleet of bikes, ensuring they’re always in top condition. We need someone who’s mechanically inclined, detail-oriented, and has a passion for electric bikes.

Responsibilities:
Perform routine inspections and maintenance on e-bikes
Conduct safety checks and troubleshoot technical problems
Assemble new bikes and install upgrades
Maintain service records and manage inventory

Customer Service Representative

Our Customer Service Representatives are the friendly faces of VeloEco. You’ll be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues that may arise. We’re looking for someone who’s empathetic, patient, and has excellent communication skills.

Responsibilities:
Engage with customers and offer tailored product recommendations
Conduct product demos and close sales/rental deals
Collaborate with marketing to drive leads and sales
Provide post-sales support to ensure customer satisfaction
Stay informed on our products and services

Sales Associate

Our Sales Associates are the driving force behind the success of our eco-friendly transportation solutions. You’ll be responsible for engaging with potential customers, understanding their needs, and delivering exceptional service as you help them explore our electric bike offerings. We’re looking for someone who’s energetic, passionate about sustainability and has excellent communication skills.

Responsibilities:
Perform routine inspections and maintenance on e-bikes
Conduct safety checks and troubleshoot technical problems
Assemble new bikes and install upgrades
Maintain service records and manage inventory